Refund Policy

1. Our Commitment

We want you to be absolutely satisfied with Scriptales. Because we are confident in the quality of our AI ebook creation pipeline, we offer a 14-day money-back guarantee on all digital products and lifetime deals.

2. Eligibility for Refunds

To be eligible for a refund, you must submit your request within 14 calendar days of your initial purchase.

Fair Use Policy: To prevent abuse of our AI resources, refunds may be denied or partially processed if we detect significant platform usage (e.g., generating and exporting multiple full-length ebooks) during the 14-day window.

3. Payment Processing

All Scriptales purchases are processed through Paddle, our merchant of record. Refunds will be credited back to the original payment method used at checkout. Please allow 5-10 business days for the refund to appear on your statement after approval.

4. How to Request a Refund

To request a refund, please send an email to our support team:

Please include your order number and the email address associated with your account to expedite your request.

5. Exceptions

Refunds are not available for payments made outside of the 14-day window. If your account is terminated due to a violation of our Terms of Service, you will not be eligible for a refund.